VOIP

VOIP course outline

Learning Objectives:

The VOIP Certificate Course will impact in delegates attending this course an understanding of:
* Current Voice over IP Standards
* IP Telephony Principles and Applications
* Real time routing Protocols for VOIP delivery H.323
* SIP (Session Initiation Protocol)
* Quality of Service (QoS) Issues within VoIP deployments
* Multi-casting Options for VoIP Services
* Best Practice for VoIP Projects.

Introduction to VOIP:

■ Voice and Data Convergence
■ Voice Communications
■ Packet Voice Communications

Voice Over IP:

■ VoIP – How it works
■ VoIP – Encapsulation
■ VoIP – Associated Internet Protocols
■ VoIP – Service Providers
■ Networks
■ The Internet
■ IP Networks
■ Why VoIP
■ What does VoIP Offer?
■ Internet Telephony Product Classes
■ Carrier Class
■ Enterprise Class
■ Single Clients
■ Internet Telephony
■ IPT Class 1
■ IPT Class 2
■ IPT Class 3
■ VoIP Regulatory Bodies

Voice Encoding Schemes:
■ Waveform Encoding
■ Digital Recording and Playback
■ PAM – Pulse Amplitude Modulation
■ Quantization
■ Vocoders
■ MOS – Mean Opinion Score
■ Voice Quality Measurement
■ Voice Quality Issues
■ Latency
■ Jitter
■ Silence Suppression
■ Packet Loss
■ Out of Sequence Packets
■ Delayed Packets
■ Duplicate Packets
■ Echo Problems in VoIP
■ Acoustic Echo
■ Hybrid Echo
■ Echo Suppression
■ Echo Cancellation

Protocols – Transport and Network Layers:

■ OSI – 7 Layer Model
■ Application Layer (7)
■ Presentation Layer (6)
■ Session Layer (5)
■ Transport Layer (4)
■ Network Layer (3)
■ Data-Link Layer (2)
■ Physical Layer (1)
■ OSI & TCP/IP Layered Models
■ OSI Model Encapsulation
■ ITU-T H.323 Protocol Stack
■ Internet Protocol Version 4
■ TCP – Transmission Control Protocol
■ Multiplexing of Ports and Socket Numbers
■ Passive and Active Connections
■ TCP Header
■ Sliding Windows
■ TCP – Three-way Handshake
■ UDP – User Datagram Protocol
■ UDP Header

Routing Protocols:

■ The Routing Process
■ Advertising Networks
■ Discovering Routes
■ Routing Protocols (Interior and Exterior)
■ Autonomous Systems
■ Routing Protocol Categories
■ Distance Vector Routing Protocols
■ Routing Loops
■ EIGRP – A Hybrid Routing Protocol
■ OSPF – A Link-State Routing Protocol

Real – Time Protocols:

■ ITU-T H.323 Protocol Stack
■ RTP – Real-Time Transport Protocol
■ Encapsulation Overhead
■ RTP Translators
■ Audio Conferencing (Mixers)
■ RTCP – Real-Time Control Protocol
■ RTCP Bandwidth Control
■ RTCP Packet Header

H.323 and Network Elements:

■ H.323 Protocol Stack
■ H.323 Components
■ MGCP – Media Gateway Control Protocol
■ Call Signalling
■ Signalling Methods
■ Call Signalling Procedure
■ Standard Call Model
■ fastStart
■ Call Setup Packet Decode

SIP – Session Initiation Protocol:

■ SIP Protocol Stack
■ SIP Topology
■ SIP Operation
■ SIP URL (Uniform Resource Locator)
■ SIP Signalling Messages
■ SIP Transaction
■ SDP Session Description Protocol
■ SIP Request and Entity Headers
■ SIP Header Format
■ SIP Compact Message Format
■ SIP Servers
■ Registrar
■ Redirect
■ Proxy
■ SIP Redirect Server Example
■ SIP Proxy Server Example
■ Simple SIP IP Telephony Solution

VoIP Example – Cisco:

■ CISCO IP Telephony Components
■ CISCO IP Telephony (Basic Functionality) – (1)
■ CISCO IP Telephony (Basic Functionality) – (2)
■ CISCO IP Telephony (Basic Functionality) – (3)
■ CISCO IP Telephony (Power Supply Options)
■ CISCO CallManager Platforms
■ CISCO CallManager Basic Deployment Model
■ CallManager Secondary Server Functions
■ SRST – Survivable Remote Site Telephony
■ CISCO IP Telephony (Typical Network)

Quality of Service (QoS):

■ Congestion Control
■ Leaky Bucket Algorithm
■ Token Bucket Algorithm
■ Quality of Service Models
■ Integrated Services (IntServ)
■ Differentiated Services (DiffServ)
■ Congestion Management
■ FIFO – First In First Out
■ PQ – Priority Queuing
■ CQ – Custom Queuing
■ WFQ – Weighted Fair Queuing
■ LLQ – Low Latency Queuing
■ MPLS – Multi Protocol Labelled Switching

Multi-casting:

■ Multicast Enabled Components
■ Review of IP Address Types
■ Multicast Applications
■ Internet MBONE (Multicast Backbone)
■ Tunnelling
■ Distribution Protocols
■ Broadcast vs Multicast
■ Multicast Addressing
■ Multicast Hardware Addressing
■ Multicast IP Addressing
■ Well Known Multicast IP Addresses
■ Multicast Mapping
■ IGMP – Internet Group Message Protocol
■ IGMP Version 1
■ IGMP Version 2
■ IGMP Snooping
■ CGMP – Cisco Group Management Protocol
■ CGMP Joining Procedure
■ CGMP Leaving Procedure
■ Multicast Forwarding Algorithms
■ Flooding
■ Reverse Path Broadcast
■ Truncated Reverse Path Broadcast
■ Reverse Path Multicast
■ PIM – Protocol Independent Multicast
■ PIM – Dense Mode (PIM-DM)
■ PIM – Sparse Mode (PIM-SM)

Course Duration:

Course runs for 3 Days 

Registration Fee:

N5,000.00

Course Fee:

N25,000.00

Time:

10am – 4pm Daily

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